How do I return or exchange something?  All merchandise is unconditionally guaranteed against defects in workmanship  and materials.  Please note however that unless defective, customized  garments and Promotional Items can’t be returned or exchanged.   Please email customerservice@munozbrandz.com How long should it take to receive my order? Generally orders ship within 7 to 10 business days via USPS Priority Mail. Should I receive a confirmation that I placed an order? Yes, you will receive a confirmation email listing the items that were ordered.  How do I change an order once I have submitted it? Please e-mail customerservice@munozbrandz.com.  The system downloads orders at  the end of each day.  If addressed too late, the order can’t be changed. If paying with Credit Card, when is my card charged? Credit card payments will be processed within 24 hours of order submission.   © 2022, Society of Asian Scientists and Engineers. All rights reserved.